Legal

Privacy policy

What we collect, how we use it, and your rights.

Last updated: April 2026

1. Information we collect

When you sign up we collect your name, email, phone, and delivery address. When you place an order we record the order details. We collect basic device and usage data — IP, browser, pages visited — to keep the service running.

2. How we use it

We use your data to fulfil orders, send order confirmations, prevent fraud, and improve the marketplace. We don't sell your personal data to advertisers or third parties.

3. Sharing with stores and carriers

When you order from a store, we share your name, phone, and delivery address with that store and the delivery carrier so they can fulfil the order. We don't share your data beyond what's needed.

4. Your rights

You can view and update your profile from your account. You can request a copy of your data or ask us to delete your account at any time by contacting support.

5. Cookies

We use a small number of cookies to keep you signed in, remember your cart, and remember your language and theme preferences. We don't use third-party advertising cookies.

6. Contact us

For privacy questions or data requests, email privacy@nz.example.com. We respond within 5 business days.